This is the hub. I run a small portfolio of work under A&K Enterprises, LLC — CX & channel consulting, music and long-form creative, and a few plays still in the forge.
Everything lives under A&K Enterprises. Each brand does one job and does it well.
Boutique CX design and channel advisory — fixing everything that happens after the deal closes. The commercial engine.
foundrycx.com →The soul work — original music, composition, and long-form creative. Built to move, not to convert.
nuvomusic.net →The holding company behind the work — structure, ownership, and the launchpad for whatever comes next.
akentllc.net →Plays taking shape in AI, healthcare, benefits — and whatever else looks genuinely interesting.
Coming soonNow widely adopted across the industry — a model other vendors and partners still build from.
Grew a services team from 5 → 40+ people and a sub-$300k P&L into a $10M+ engine that helped drive an eventual sale.
Led major contact center transformations for the biggest of the big — including a legacy-to-cloud migration for a Fortune 10 streaming service, 17k+ agents across 19 countries.
Consulted with vendors and channel partners on creating and managing Certified Partner Programs of their own.
Architected complex middleware, legacy integrations, and white-labeled vendor PS models that turned "necessary evil" services into predictable margin.
I've spent a career walking into the messy middle — the part after the deal closes, where scope, handoffs, and integrations decide whether a program lives or dies — and making it boring on purpose.
Same instinct runs through everything I build: take the thing that isn't supposed to work, understand it down to the failure modes, and turn it into a predictable engine. Consulting, creative, or whatever's next.
I'm always looking for good opportunities — so reach out if there's anything we might be able to do for each other.